Privacy Policy

This Privacy Policy explains how Presaga ("we", "us", "our") collects, uses, and protects your information when you use our AI simulation platform at presaga.ca ("the Service").

1. Information we collect

Information you provide

• Account information: Email address and name when you create an account
• Payment information: Processed and stored by Stripe — we do not store credit card numbers
• Submitted content: Documents, text, and files you upload for simulation processing
• Communications: Emails or messages you send to us

Information collected automatically

• Usage data: Simulation history, feature usage, and interaction patterns
• Technical data: IP address, browser type, device information, and access times
• Cookies: We use essential cookies for authentication. We do not use advertising or tracking cookies.

2. How we use your information

We use your information to:

• Provide the simulation service and generate reports
• Process payments and manage your account
• Send transactional emails
• Improve the Service based on aggregate usage patterns
• Respond to your inquiries and provide support
• Comply with legal obligations

We do not:

• Sell your personal information to third parties
• Use your submitted content to train AI models
• Send marketing emails without your explicit consent
• Share your submitted documents with other users

3. How we process your submitted content

When you submit a document for simulation:

1. Your document is processed by our simulation engine to generate a prediction report
2. The document and resulting report are stored in your account for your access
3. Your document is not shared with other users or third parties
4. Your document is not used to train or fine-tune AI models
5. You may delete your submitted content and reports at any time

Third-party AI services

Our simulation engine sends portions of your submitted content to third-party AI providers (including Anthropic and DeepSeek) for processing. These providers process the data according to their respective privacy policies and API terms, which generally prohibit them from using API inputs for model training.

4. Data storage and security

• Location: Your data is stored on servers in Canada and the European Union
• Encryption: All data is encrypted in transit (TLS/SSL) and at rest
• Access: Access to user data is restricted to authorized personnel only
• Retention: We retain your account data and simulation history for as long as your account is active.

5. Data sharing

We share your information only in the following circumstances:

• Payment processing: With Stripe
• AI processing: With third-party AI providers
• Legal requirements: When required by law
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Your rights

You may have the right to: Access, Correct, Delete, Export, Withdraw consent, Object.

Contact us at hello@presaga.ca. We will respond within 30 days.

Canadian privacy rights

Canadian residents have rights under PIPEDA and applicable provincial privacy legislation.

7. Children's privacy

The Service is not intended for users under 18.

8. Cookies

We use only essential cookies (authentication and session).

9. Changes to this policy

We will notify registered users of material changes via email at least 14 days before they take effect.

10. Contact

Email: hello@presaga.ca
Presaga, Ontario, Canada
Last updated March 23, 2026.